Customer Services
The department is in charge of:
- Local loans.
- Interlibrary loans.
- Coordination of and support to staff on duty.
- Design of and service in the public areas of the University Library.
- Development and coordination of user education.
E-mail to Customer Services: umub@ub.umu.se
Department Teams
Interlibrary Loans (borrowing)
In charge of loans from other libraries.
Åsa Andersson Susanne Eriksson Stefan Fleig Anna-Gretha Johansson Carin Johansson
Interlibrary Loans (lending) and Local Loans
In charge of lending our material to other libraries and coordinating book shelving and planning.
Gertrud Forsgren Gunnis Karlsson Urban Kärrholt Bernt Lindahl Lars Lindström Kristina Magnusson
Claims
In charge of claims to patrons.
Susanne Eriksson Stefan Fleig Carin Johansson
Repro
In charge of the copying and reproduction activities.
Yngve Lundsten Mona Nilsson Sultan Åsa Persson
Teaching Unit
Coordinating and developing user education and library instruction.
Helen Hed Riitta Kairakari (coordinator) Magnus Olsson Anna Pettersson (on leave)
External Services
Coordinationg and developing the external services, such as e.g. services to patrons with impairments, maintenance of the public computers, Album, the checkout and return units, marketing etc.
Ulrika Andersson Richard Borg Lizette Nilsson Staffan Sandberg Kristina Strindlund Åsa Persson